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PRIVACY AND COOKIES POLICY

PECOL – Fixation Systems (hereinafter referred to as “PECOL”) intends to guarantee and protect the privacy of Users, as well as comply with legal obligations.

PECOL is committed to the protection of personal data entrusted to it by establishing a duty of information and a commitment to transparency regarding compliance with existing data protection legislation.

Therefore, all personal information is handled and protected with all due diligence, and always according to the applicable law, namely the EU Regulation 2016/679, General Data Protection Regulation (hereinafter GDPR).

This Privacy and Cookies’ Policy defines the processing of any personal information that you provide whenever you use the PECOL website and the information processed if you are a potential customer or a current PECOL customer.

  1. Collected Information

• Information provided by the user:

PECOL respects your right to privacy and does not collect on this website any personal information about you without your explicit consent.

Interaction with this page does not require any user information, except when, for expressly identified purposes, user registration is deemed necessary and authorised by the user, as defined below.

When visiting the website, personal data may be requested, namely in the “Contact Form” in order to answer your questions, complaints and collect your suggestions.

  • Automatically Processed Information:

“Cookies” are data packets that a website sends to your computer while you are browsing that website. These data files include information that allows you to store important data that will make your browsing more efficient and useful. This website uses cookies for several purposes, including obtaining non-personal data from online visitors.

When you visit a PECOL website, a Cookie is stored in your device’s memory. A Cookie is a data packet that our website sends to your device while you are visiting it. You may set your device at any time to accept, decline or delete Cookies, more particularly, by selecting the appropriate settings in your browser.

You can set the Cookies in the “options” or “preferences” menu of your browser. However, when you disable the Cookies, this may affect the performance of our website while you are browsing in it.

Cookies are used to help finding out the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing and eliminating the need to enter the same information repeatedly.

The Cookies used by PECOL are:

– Permanent Cookies: Cookies that are stored at the browser level on your access devices (PC, mobile and tablet) and are used whenever you make a further visit of one of our websites. They are generally used to direct browsing to the user’s interests, allowing us to provide a more personalised service.

– Session Cookies: Temporary Cookies that remain in your browser’s Cookies’ file until you leave the website. The information obtained from these Cookies is used to analyse web traffic patterns, allowing us to identify issues and provide a better browsing experience.

What are Cookies used for?

Cookies strictly required:

These allow you to browse the website and use its applications, as well as access secure areas of the website. Without these Cookies, the services you have requested cannot be provided.

Analytical Cookies:

These are used anonymously for the purpose of creating and analysing statistics to improve the website performance;

Functionality Cookies

These save the user preferences of using the website so that you don’t have to reconfigure the website each time you visit it.

PECOL uses these Cookies to access this information corresponding to your visit to our website and/or advertisements and to improve our service and thus provide a better user experience.

Third Party Cookies

These measure the success of apps and the effectiveness of third-party advertising. These can also be used to customise a widget with user data.

Advertising Cookies

These cookies target advertising based on the interests of each user to channel advertising campaigns considering the user’s preferences and limit the amount of time they see the ad, helping to measure the effectiveness of the advertising and the success of the website organisation.

Please note, however, that disabling cookies may block some web services from functioning properly, affecting website browsing, in part or in whole.

For more information about cookies and how to prevent Cookies from being set or how to delete existing Cookies from your hard drive, the user may visit the following website: https://www.allaboutcookies.org.

You can find information about Cookie tracking according to your web browser at the following links:

Internet Explorer https://support.microsoft.com/kb/278835

Chrome https://www.google.com/chrome/intl/en-GB/more/privacy.html

Firefox https://support.mozilla.org/en-US/kb/Clear%20Recent%20History

Safari https://support.apple.com/kb/PH5042

Opera https://www.opera.com/browser/tutorials/security/privacy/

  1. Purpose of Personal Data Processing:
  1. Customer’s Service:

PECOL is the entity responsible for collecting and handling the Personal Data collected through the website at pecol-powertools.pt through the Customer section – “Contact Form” where the purpose of processing your data is due to the need to properly follow up and process your complaints, suggestions and questions.

  • Marketing and other promotions:

With the customer’s consent (when required), PECOL uses customer’s Personal Data to provide the customer with information about products and services (e.g., marketing communications or campaigns and promotions). Such contacts may be carried out via email, advertisements, SMS, phone calls and post mail, to the extent permitted by applicable law. This use of Customer’s Personal Data is voluntary, which means that the Customer may object or withdraw his/her consent at any time.

  • E-Commerce (Online Shop), fulfilling orders, payments and invoices query.

PECOL, through its website, and good practices in what concerns to e-commerce transactions, uses customer’s Personal Data to process and ship orders, to confirm entered data, update addresses and perform identity verification.

This data confirmation can be made by phone contact by our salespersons, whereas in this way, they proceed to the preparation of purchase orders, stock validation, price verification, order processing for subsequent sending of the sale conditions by e-mail.

These activities involve the use of certain Personal Data and include payment information.

  • Customer-associated purchase history query

PECOL uses Customer’s Personal Data to process and ship his/her orders, as well as to check his/her invoices and to review and update his/her order history if necessary.

  • Partner companies using Personal Data for their own marketing purposes

PECOL does not license or sell your Personal Data to third party companies for their own marketing purposes, except in situations where the customer has given his/her consent for it. The identity of these third parties will be disclosed at the time the customer’s authorisation is sought for this purpose

  • Customer Support Line

Data processed in this context are stored indefinitely after the resolution of the question raised, only for the purpose of assessing services’ quality of PECOL.

Thus, PECOL while controller:

  • Ensures that your personal data are processed only for the purposes for which these were collected or for purposes compliant with those;
  • Ensures that your personal data are processed only for the purposes for which these were collected or for purposes compliant with those;
  • Handles personal data for legally foreseen purposes or for the pursuing of services upon your request.
  1. Data Sharing:

PECOL may communicate User’s personal data to subcontractors, always remaining responsible for its processing. Once again, we emphasise that the entities subcontracted by PECOL are worthy of our complete trust, offering technical and organisational guarantees that assure the protection and safeguarding of your data.

PECOL, as part of its activity, may use third parties to provide certain services. Sometimes, the provision of these services by these entities implies access to personal data of our Customers. When this happens, PECOL takes appropriate measures to ensure that only reputable entities that offer the highest guarantees at this level have access to the data, which will be duly consecrated and safeguarded in a written normative act linking PECOL and the entity(ies).

Therefore, any entity subcontracted by PECOL will handle the personal data of our Customers, in the name and on behalf of PECOL, obliged to take the necessary technical and organisational measures to protect personal data against accidental or unlawful destruction, loss or unauthorised alteration, diffusion or access and against any other form of unlawful handling.

In any case, PECOL is deemed responsible for the personal data provided to us.

  1. Your Rights:

The User may at any time, in accordance with the law in force, exercise directly and on its own the following rights: the right to be informed; the right of access; the right of rectification; the right to forgetfulness; the right to oppose to direct marketing, including profile creation; the right to oppose to handling based on legitimate interests; the right to data portability; the right to purpose limitation and the right to complain to the supervisory authority. In order to effectively exercise these rights, you can contact us by email to geral@pecol-powertools.pt or in a writing request to “Apartado 3156 – Raso de Paredes – 3754-901 Águeda”.

If you would like to make a complaint to a supervisory entity, please contact us first so that we can proceed in order to surely meet your needs.

  • Information Security:

PECOL ensures the technical and organisational security measures to assure the protection and confidentiality of the collected data through its website. However, as it is impossible to guarantee the absolute security of any information sent over the internet (open network), there is a risk of data being accessed by unauthorised third parties. However, even in this circumstance, PECOL continuously adopts and develops security mechanisms to protect the personal data collected.

  • To whom this policy applies

Our privacy policy applies to all our employees, potential customers, website visitors and all services provided by us.

  • Privacy Policy Terms Review

By using the PECOL website you agree to the collection and use of your information under the terms and conditions established in this Privacy and Cookie Policy. PECOL may, at any time and without prior notice, change these conditions, being the same modifications published on the PECOL website.

By submitting, if desired, your request for clarification concerning the Privacy and Cookie Policy, when registering on PECOL websites, the User gives his/her explicit, free and informed consent to collect his/her personal data and handle it, for the purposes and under the terms and conditions aforementioned, further stating that all information provided contains no omission and corresponds to the truth.